Your Heartland Experience
Booking an Appointment
Once your family doctor and/or specialist refers you to HEARTLAND, the area of treatment that is appropriate for you will be determined, either: Women's Healthcare, Gynecologic Surgery or Fertility Treatments. At that time our staff will contact you and an appropriate consultation will be booked.HEARTLAND Fertility & Gynecology Clinic is located at 701 - 1661 Portage Avenue at Century Boulevard. Free parking is available.
Please respect that HEARTLAND is a fragrance-free clinic.
Medical Appointment Cancellation Policy
We strive to render excellent medical care to you and the rest of our patients. In an attempt to be consistent with this, we have a Medical Appointment Cancellation Policy that allows us to schedule appointments for all patients. When an appointment is scheduled, that time has been set aside for you and when it is missed, that time cannot be used to treat another patient, which increases waiting time for appointments.Our policy is as follows:
We request that you please give our office a 48 hour notice in the event that you need to reschedule your appointment with the physician. This allows other patients to be scheduled into that appointment. It also makes it possible to reschedule your appointment more efficiently. If a patient misses an appointment without contacting our office, this is considered a missed appointment (“No-Show, No-Call.”) A fee, based on the type of appointment, will be charged to you for a missed appointment. If a patient accumulates a total of three (3) missed appointments, the patient may not be rescheduled for future appointments and will be asked to leave the practice.
If you have any questions regarding this policy, please let our staff know and we will be glad to clarify any questions you have.
We thank you for your patronage.
